Privacy Policy

At Crownline Global LTD, we respect your privacy and are committed to protecting the personal data of our website visitors. This Privacy Policy outlines how we collect, use, and secure your information.

1. Data Collection and Methods

While this website operates primarily as a static site, we may collect data through the following channels:

• Information You Provide: Personal details submitted voluntarily via contact, inquiry, or merchant onboarding forms, such as your name, email address, phone number, company name, and message content.
• Automated Data Collection: Information collected automatically via cookies and analytical tools (e.g., Google Analytics) to monitor website traffic. This includes your IP address, browser type, operating system, pages visited, and referring URLs.

2. Purposes and Legal Basis for Processing

Your personal data is processed in compliance with applicable data protection regulations — including the UK GDPR and the Data Protection Act 2018 — for the following business purposes:

• Evaluating prospective merchant applications and contacting you regarding our services.
• Conducting preliminary risk assessment, compliance, and Know-Your-Business (KYB) checks as required by financial regulations.
• Analyzing website performance, user behavior, and optimizing user experience.

3. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal data to third parties. However, your data may be shared under the following circumstances:

• With our APM partners, financial institutions, and card networks to facilitate compliance screening or integration assessments.
• With regulatory bodies (such as the FCA or HMRC), law enforcement, or judicial authorities if required to comply with a legal obligation or official mandate.

4. Cookie Policy

We use essential and analytical cookies to improve website functionality and understand visitor trends. You can manage, disable, or block cookies through your browser settings; however, doing so may limit your ability to use certain features of our website.

5. User Rights and Contact Information

Under the UK GDPR, you have the right to access, rectify, restrict, or request the deletion of your personal data, as well as the right to data portability. For any privacy-related inquiries or to exercise your data rights, please contact us at info@crownlineglobal.co.uk or via mail at our registered address: Suite 10816 5 Brayford Square, London, United Kingdom, E1 0SG.